INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I return an item?

We offer a 30-day return policy. If you’re not satisfied, contact us for a return authorization

Do you offer a warranty?

Yes! All eBikes come with a 2 Years manufacturer’s warranty.

How much does shipping cost?

We offer FREE shipping on all orders.

Do you ship internationally?

Yes! We offer worldwide shipping.

How long does shipping take?

 How long does shipping take?

How do I track my order?

 Once your order is shipped, you will receive a tracking number via email. You can track your order on our tracking page

Does the eBike require assembly?

The eBike comes 90% pre-assembled—you just need to attach the handlebars, front wheel, and pedals. A user manual is included for easy setup.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS